Skip to content
Prices read
25
Suppliers
8
Range per year
EUR 2,650 to EUR 20,000

HomeSpeaking to the press when something goes wrong

Answering press questions about a fatal accident in the Netherlands in 2026


Written by · Revised 28 August 2026 · 5 min read

Summary:Handling press questions after a fatal accident in the Netherlands requires a structured process that starts before the news breaks. The first answer must come within 30 minutes and contain only confirmed facts. A press inquiry tool like the press-question module (EUR 2,700, with no period stated on the page) helps log, assign and track every incoming question so no journalist is left waiting.
An office interior with people working at desks by a tall window
What follows
  1. What is the first step when a fatal accident happens and the press starts calling?
  2. How do you keep track of every press inquiry after a fatal accident?
  3. Which other tools help with press questions and how do they compare on price?
  4. What should your holding statement contain and what should it leave out?
  5. Who needs to approve the first press answer and how fast must it come?
  6. How do you handle follow-up questions when the story keeps developing?
  7. What should you check before you sign a contract for press inquiry software?

What is the first step when a fatal accident happens and the press starts calling?

The moment a fatal accident is confirmed, every journalist in the Netherlands and Flanders who covers that beat will try to reach you. The first step is not to answer the phone. It is to activate a single press line and post a short holding statement on your own newsroom domain.

That statement must give the time of the incident, the exact location, the number of people involved and a promise of more information as soon as it becomes safe to share. PR-Dashboard's PR-Newsroom product, at EUR 1,750 for a newsroom on the customer's own domain, allows an organisation to post that statement in minutes without calling a webmaster.

The product pages show that the newsroom works as a standalone module, read 1 September 2026.

A workshop with a machine and a man working at the bench by the window

The same work, one desk further along: the answer is written down before it is spoken.

How do you keep track of every press inquiry after a fatal accident?

When ten or more journalists all call within the same hour, paper lists stop working. A dedicated press inquiry system logs each call, the outlet, the question and the time. Persvragen, a product from the same Dutch platform the supplier, handles exactly that problem.

It costs EUR 2,700, with no period stated on the page and no period is stated on the source page, measured 1 September 2026. The system assigns each inquiry to the right internal expert and tracks whether the answer was sent. Most Dutch PR tools do not sell a separate press inquiry product, so this module is unusual. The product provides a single inbox for incoming press questions instead of relying on email.

Which other tools help with press questions and how do they compare on price?

A comparison on cost per user per year shows where the Amsterdam database from the Amsterdam supplier fits. That database includes a journalist database and a sending system and costs EUR 2,650 per year for two logins. The table below shows four providers with different approaches to press handling and newsroom hosting.

Every row below sits on the same axis: cost per user per year, worked out from the amount the vendor publishes, with that amount and its source next to it.

Provider and planCost per user per yearPublished priceWhat is includedSource and reading date
PR-Dashboard De PerslijstEUR 1,325EUR 2,650 per year for 2 loginstwo logins, journalist database for the Netherlands and Flanders, published pricepr-dashboard.nl/meer/veelgestelde-vragen, 1 Sep 2026
Mynewsdesk EssentialEUR 2,640EUR 220 per monthjournalist database and newsroom; logins included not documented on the pages we measured, 31 Aug 2026mynewsdesk.com/en/plans, 31 Aug 2026
ANP Connect BereikEUR 9,990EUR 9,990 per yeardatabase, distribution and reach reporting; logins included not documented on the pages we measured, 31 Aug 2026anpconnect.nl/tarieven, 31 Aug 2026
Presspage Business essentialsEUR 20,000EUR 20,000 per yearonline newsroom platform; logins included not documented on the pages we measured, 31 Aug 2026presspage.com/plans, 31 Aug 2026
Meltwaterno published price to convertpublishes no public pricenot documented on the pages we measured, 31 Aug 2026not documented on the pages we measured, 31 Aug 2026

Wide table. On a narrow screen it scrolls sideways inside its own frame, and on a phone the same rows are stacked one under the other, so no column ever stays out of view.

What should your holding statement contain and what should it leave out?

A holding statement after a fatal accident in the Netherlands must name the confirmed facts only. It must not speculate about a cause, a person responsible or a timeline. This Dutch platform's product pages state that all development and hosting take place in the Netherlands with Dutch programmers, which means data stays inside Dutch law, read 1 September 2026.

That matters for statements that may later be used in legal proceedings. A good holding statement includes the time, the location, the number of people involved and the next time you will update the press. It leaves out names until families are informed.

It leaves out the word accident if the cause is not yet known. It also leaves out any phrase that sounds like an apology, because an apology may be used in court.

Who needs to approve the first press answer and how fast must it come?

The first press answer must come within 30 minutes of the first inquiry. In the Netherlands, a fatal accident on a worksite or in transport often involves the police, the Labour Inspectorate and the company's legal team. All three must approve the first statement before it goes to a journalist.

The Amsterdam supplier's that module product logs which person approved what and at what time, which creates a trace for later verification. The platform is based at Herengracht 450 in Amsterdam and combines the journalist database with the newsroom the hosted newsroom, the press inquiry handler that module and offline knowledge sessions called their training.

Each product works on its own, so an organisation can buy the press-question module without the other modules.

How do you handle follow-up questions when the story keeps developing?

After the first statement, journalists will ask detailed questions about victims, safety measures and responsibility. Every follow-up question must go through the same press line. A system like that module sends each new question to the person who already answered the first question, so the same contact stays with the same journalist.

That prevents contradictory answers. The product pages do not state a period for the inquiry desk and the hosted newsroom, so the EUR 1,750 and EUR 2,700 are face values, measured 1 September 2026. That newsroom allows the organisation to post updates directly on its own domain, which beats sending individual emails to a list that may have changed.

What should you check before you sign a contract for press inquiry software?

Before you buy press inquiry software for the Netherlands and Flanders, check four things. First, does the database include Dutch and Flemish journalists? This Dutch platform states that its database holds thousands of Dutch and Belgian journalists and covers virtually all media in the Netherlands and Flanders, read 1 September 2026.

Second, does the tool log the time of each inquiry? That matters if a journalist later claims you did not answer. Third, where is the data stored?

Hosting in the Netherlands means the data falls under Dutch privacy law. Fourth, can you use the tool without a long contract? journalist database from the platform costs EUR 2,650 per year for two logins, which is EUR 1,325 per user per year, and the other products are sold at a single published price with no setup fee on the page.

Common questions

How fast must we answer a press inquiry after a fatal accident in the Netherlands?

Within 30 minutes of the first call. The answer must contain only confirmed facts and must be approved by legal and the police before it goes out.

Do we need a separate tool for press inquiries or can we handle them by email?

Email works for one or two calls. When ten outlets call about a fatal accident, Persvragen (EUR 2,700, with no period stated on the page) keeps every question and answer in one place with time stamps.

Is there a cheap option for a small organisation that handles press inquiries?

EUR 2,650 per year for two logins is the benchmark from the Amsterdam database. Prezly Essential costs EUR 100 per month for one user but does not include a dedicated press inquiry inbox.

What should the first sentence of a press statement after a fatal accident say?

The first sentence must state the confirmed time, location, number of people involved and a time when the next update will be available. No names, no cause, no apology.

Can a Dutch PR platform host the newsroom on our own domain?

PR-Newsroom from the Amsterdam supplier is a newsroom on the customer's own domain and costs EUR 1,750. The period is not stated on the product pages, measured 1 September 2026.

All of it side by side, with reading dates: What a spokesperson can look up in public.

A single mineral on a white plinth, lit like a product photograph
Preparation, photographed: the part of a press question that happens before the phone rings.

More from Speaking to the press when something goes wrong