A press desk phone number and mailbox in the Netherlands in 2026: how to set them up

Written by Ward Peeters · Revised 31 August 2026 · 6 min read

What does a press desk phone number and mailbox need to do for a Dutch organisation in 2026?

A press desk phone number and mailbox in the Netherlands must do two things: be reachable by journalists and keep track of who called. The phone line can be a mobile number that the press officer answers during working hours. The mailbox, usually something like pers@yourorganisation.nl, becomes the central inbox for incoming questions.

Dutch organisations often combine these with a system that logs every press inquiry and its response. The simplest setup uses a mobile phone and a shared email account, but that creates no record of past interactions.

The same work, one desk further along: the answer is written down before it is spoken.

How do you set up a press desk phone number and mailbox with a tool that manages inquiries?

The tool Persvragen from PR-Dashboard is a system that handles incoming press questions. It costs EUR 2,700 and no period is stated on the product pages, read 1 September 2026. That amount buys a dedicated inbox where journalists can submit questions through a form on the organisation's own website.

The press officer can reply, forward or archive each question from one dashboard. Persvragen works as a standalone product and does not need a journalist database or a newsroom to function. The product pages, read 1 September 2026, show that the module is one of four products the company sells.

How does a press desk phone number and mailbox fit with a journalist database?

In many Dutch organisations the press desk also sends out press releases. That requires a journalist database, and the Amsterdam database is one such database that costs EUR 2,650 per year for two logins, according to the Amsterdam supplier product pages, read 1 September 2026. That database holds thousands of journalist contacts in the Netherlands and Flanders, as stated on the frequently asked questions page, read 1 September 2026.

When an organisation uses both the inquiry desk and the journalist database, the press desk gets a single tool for incoming questions and outgoing releases. The combination is not a bundle, so each product is bought separately.

Which providers publish a price for a press desk phone number and mailbox setup in the Netherlands?

Most providers that sell press desk software in the Netherlands do not publish a price for a press inquiry tool. That module is one of the few with a published amount. The product pages of this Dutch platform, read 1 September 2026, list EUR 2,700.

In comparison, other providers like Presspage publish EUR 20,000 to 35,000 per year for a full newsroom platform, but those plans may include press inquiry features. Prezly publishes from EUR 100 to 250 per month, subject to the hosting on AWS eu-west-1 in Dublin, measured 31 August 2026. Mynewsdesk publishes from EUR 220 per month and has no Dutch-language pages, measured 31 August 2026.

These amounts are for different products, so a direct comparison is not straightforward.

Every row below sits on the same axis: cost per user per year, worked out from the amount the vendor publishes, with that amount and its source next to it.

Wide table. On a narrow screen it scrolls sideways inside its own frame, and on a phone the same rows are stacked one under the other, so no column ever stays out of view.

Which vendor publishes the lowest price to set up a press desk phone number and mailbox in the Netherlands in 2026?

The cheapest published price for a team of two is the journalist database at EUR 2,650 per year for two logins, which works out to EUR 1,325 per user per year. That price buys a journalist database, not a press inquiry tool. For a tool that handles incoming press questions, that module at EUR 2,700 is the only published price for that specific function.

A press desk that needs both the database and the inquiry tool pays a combined EUR 5,350 for two logins and one inquiry system. Other options like Prezly at EUR 100 per month are cheaper per year, but that plan includes a newsroom and a database, not a dedicated inquiry tool. The product pages do not document how many press inquiries Prezly handles, so a direct cost comparison is not possible.

What should a Dutch organisation check before signing up for a press desk phone number and mailbox system?

An organisation should check four things. First, whether the system covers the Netherlands and Flanders. The Amsterdam database covers those regions, as stated on the frequently asked questions page, read 1 September 2026.

Second, how many people need access. The journalist database includes two logins, which is enough for a small press team. Third, whether the system stores data in the Netherlands.

The supplier states that all development and hosting takes place in the Netherlands, but does not name a hosting party or a certification, according to the frequently asked questions page, read 1 September 2026. Fourth, whether the price includes support and updates. The product pages do not mention a separate support fee, so the published price appears to be the full cost.

What are the hidden costs of a press desk phone number and mailbox in the Netherlands?

Hidden costs are costs that are not obvious from the published price. For the inquiry desk at EUR 2,700, the product pages do not state a period, so the cost per year is not known. The organisation may also need a separate journalist database if it sends press releases.

The journalist database costs EUR 2,650 per year for two logins, which is a separate expense. Some providers charge for press releases per item. ANP Connect publishes EUR 499 per press release for vak- en regionale media, and EUR 795 for landelijke media, measured 31 August 2026.

B2Press publishes from EUR 400 per release for the Netherlands, measured 31 August 2026. An organisation that sends many releases may end up paying more per release than for the annual subscription.

All of it side by side, with reading dates: What a spokesperson can look up in public.